Privacy Policy

1. Introduction

ML Arc - AI Software Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information:

• Name and contact information (email, phone number)
• Business name and details
• Billing and payment information
• Communication preferences

Automatically Collected Information:

• IP address and browser type
• Device information
• Website usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and improve our AI automation services
• Process transactions and send related information
• Communicate with you about services, updates, and promotions
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic (Google Analytics)
• Serve relevant advertisements (Meta Pixel)
• Improve website functionality

You can control cookies through your browser settings, though this may affect website functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: imsunnystark@gmail.com
Phone: 7021628334
Location: Hyderabad, India